Got a question? Call us at +1-800-771-9415

Archive for the ‘AdWords Ad Best Practices’ Category

The Right Word and the Almost Right Word

Monday, May 13th, 2013

 

Today’s column will give you two tips for the price of one. But first, check out the contest that demonstrates both tips:




OK, first tip: beware of the emotional association of your words. Yes, cheap does mean “inexpensive.” But it also means “of poor quality, inferior” and “worthy of no respect” and “vulgar.” NOT the kinds of qualities that a bride would look for in a wedding dress, even if she would like to get her dress at a discount.


So you can see why headlining your ad with “Cheap Wedding Dresses” would be problematic, whereas 70% Off Wedding Dresses” would be quite attractive in comparison.


The other tip? When advertising discounts, it helps to reassure the buyer of quality. Even when you don’t describe the products as “cheap,” anytime you advertise a discounted price, concerns about quality inevitably arise in the mind of the prospect. So a phrase like “You Will Look Beautiful” really helps.


“See our dresses” now also helps because it offers the searcher the chance to judge the dresses with her own eyes. If it was me, I might even ditch the “& Save Money Too!” to include the “30-day Returns” or some such to further alleviate quality concerns.


And that’s it — 2 Tips From the Boosters to help your PPC ad copy effectiveness.


 



Are Your PPC Ads a Joke?

Monday, May 6th, 2013

 

When you’re telling a joke, you’ve got to hold the punchline until the end. It’s the surprise punchline that gets the laughs. Works great for comedy, but it’s lousy for PPC Ads.

When people scan search results, they’re looking for immediate confirmation of relevance — will this result take me to what I want? — that can be effortless confirmed as they sweep their eyes over the results for, oh, just slightly longer than a nano-second, I suppose.


And that means the keywords and trigger words need to be as high up and far to the left of the ad copy as possible. At the front of the headline, at the front of the first line of body copy. That sort of thing. A PPC Ad isn’t a joke — don’t save your keyword “punchline” until the end!


With that principle in mind, the rather confusing results from this test start to make a lot more sense:




If the keyword is cookware, you’d think ad copy that focuses exclusively on “Cast Iron Pots, Pans, and Dutch Oven Sets” would alienate a lot of people who are in the market for stainless steel, copper, non-stick, and most other kinds of cookware. In other words, you’d think that the cast-iron exclusivity would sink the winning ads performance. But oddly enough, it didn’t.


So what happened?


The winning ad used “cookware” earlier in the headline, and in the first line of copy, AND used the confirming add-on words of “Pots, Pans, and Dutch Oven Sets.” When searchers glance at that ad, they instantly know that it’s relevant to their search, and may even overlook the “Cast Iron” part.


Compare this to the losing ad, which delays the use of the keyword to the end of the headline, doesn’t use cookware at all on the first line of copy and uses no other trigger words or confirming language. This ad is sort of a joke, in that it saves the trigger words until the end, making it harder to scan for relevance.

And how much difference does this really make? Well, for this test, it was a 49% increase in Click-Through Rates — which is no small difference!


So take a tip from the boosters: don’t save those keywords and trigger words for the end — put them high and to the left in your copy and use them generously throughout your copy. Because your PPC ad copy is no laughing matter.


 



You Are Not Your Prospect

Thursday, April 11th, 2013

 

Ad copywriters have a bad habit of writing copy that appeals to them, rather than to the prospect. Sometimes it works out, if the copywriters have roughly the same needs and sensibilities as the prospect. But most of the time it doesn’t.


So check out this ad contest and see if you can’t tell which one was likely written by a 20-something ad writer writing to his own sensibilities and which one was written by an ad writer who did her best at putting herself into the shoes of the prospective customer:




OK, if you’re not sure, here are some hints:


  • Young people think nothing about finding dates on line. Older people still have a slight embarrassment around it.
  • Young people tend to feel that there are “Plenty of fish in the sea,” an over forty single who is trying to find a date through an online dating service might have a slightly more jaundiced view.

So, yeah, Ad B is the ad written to appeal to the audience, and meant to reflect their emotional attitude: “Sick of the Dating Game?”


So it’s no wonder that Ad B outperformed Ad A, boosting CTR by whopping 293%! And that’s why this Ad represents the WIn of the Week.


 



If You Say Three Things…

Monday, April 8th, 2013

 

“If you say three things, you don’t say anything.”– James Carville’s campaign advice to Bill Clinton


People often have a hard time believing James Carville’s advice, because it seems to counterintuitive — why would further strengthening your point and your position work worse than just sticking to one main point?


Unfortunately, be can only absorb and really believe so much. Putting more than that into a message is sort of like throwing one more bowling pin at a juggler than he can really handle — he ends up catching nothing as ALL the pins come crashing down.


And, yes, this also applies to PPC Ads. Ad writers want to stuff as many factual benefits, features, and deal sweeteners into an ad as possible, but that strategy rarely results in a more effective ad. Just check out this recent contest:




The losing ad presents a lot more compelling reasons to buy, and in more compelling language than the winning ad to boot:


  • “Top Grade Pearls” sounds better than just “Premium”
  • 80% off sounds more specific than “Wholesale prices
  • And the winning ad doesn’t even mention 90-Day Returns


So why did the losing ad lose? Because the winning ad was written in easier-to-read complete sentences and only presented 2 main points rather than 5. So it managed to grab a 53% higher Click-Through Rate with LESS persuasive points, because each point came through clearly.


So a tip from the boosters is to quit overstuffing your ads — say one thing they’ll believe and remember rather than five things they won’t.


 



Do You See What I’m Saying?

Friday, April 5th, 2013

 

PPC ads are more than just keywords and information. They’re also mini-sales pitches intent on selling the searcher on the company’s ability satisfy the sought-after goal.


That means that appeals to imagination and emotion are just as important as facts and figures and deal sweeteners. In other words, drawing a vivid and appealing picture is more important than packing in added facts.


So with that in mind, take a look at these two ads and guess which garnered more than double the response of the other:




OK, if you guessed Ad B, you got it right. Here’s why:


  • “See The Top Sights & Save 55%” creates an attractive image in the mind’s eye
  • “45+ San Diego Attractions 55% Off” is just raw information.
  • “Get An All-Inclusive GoSanDiegoCard!” is an easy to imagine action
  • The only part of “Buy Online, Save, & Skip the Lines!” that’s vivid or imaginable is the “Skip the Lines” part.


Both ads had the same info and keyword usage, but the winning ad was vividly imaginable. You could SEE what it was saying, and it was an agreeable image/offer. And that’ll win every time against raw data, which is why this contest is a Win of the Week.