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Posts Tagged ‘Base Url’

ATFQ for PPC Success

Friday, August 10th, 2012

 

Ever heard of ATFQ before? The polite version is “Answer the Flipping Question!” And it’s often the key to writing better performing PPC Ads.


Why?


Because any search engine query is itself a question. And the only job of search results — including paid search results — is to provide answers. The more relevant the answers, the more clicked that particular result will become.


But here’s the kicker: while PPC Ads DO have to use the searcher’s keywords as part of their answer, the answers have to go beyond that.


PPC Ads have to answer the obvious question AND related questions and concerns as part of the context of the search. Today’s Win of the Week is a perfect example of that. So go ahead and see if you can’t figure out the winner:




With any luck, you guessed Ad B, which outperformed Ad A from 123%. Here’s why:


The First Line of Copy


Notice that Ad A talks about “Kermit the Frog” whereas Ad B just uses “Kermit,” which let’s it fit & more on the first line rather than running it over to the second line.


The Second Line of Copy


Here’s where Ad B ATFQ, when Ad A doesn’t. “For Kids, Teens & Adults” reassures the searcher than no matter who she is costume shopping for, she’ll find costumes she can use. Ad A doesn’t.


The URL


It also can’t hurt that the winning ad appends a “/muppets” to the end of the base URL whereas the losing ad doesn’t.


 



Tweaking Is More Than Chump Change

Friday, July 27th, 2012

 

Take a look at these ads and figure out the differences:




So what are the differences?


  • In the Title: use of a ® mark vs. no ® mark
  • 1st Line of Body Copy: Use of an exclamation mark vs. a period
  • Display URL: use of an appended “/free-moving-quote” vs. base URL alone


That’s it! Two changes to punctuation marks and a changed display URL. It’s hard to imagine a more slight form of tweaking than this. So, let me ask you:


1) Which ad produced outperformed the other? And…


2) How much of an increase in CTR did the winning ad create?


Answers: Ad A won, creating a 94% increase — almost doubling the click-through rate. To put this in perspective, BoostCTR almost doubled the performance of this ad by making the kind of changes that I’ve seen clients reject simply because they weren’t “big” or “substantive” enough.


The Takeaways


So what are the takeaways from this?


First, that tweaks are worth testing.


And, second, that you’ll never get around to testing performance-boosting tweaks if you insist that challenger ads be substantially different than your current best performers.


 



Win of the Week – When Deal Sweeteners Become Deal Makers

Friday, June 8th, 2012

 

As usual with the Win of the Week, you’ll have to pick the winner before we can go into why the winning ad won. So here are the competing ads — take your pick:




Picked your winner?


Good.


Now take a ballpark guess at how much the winning ad improved Click-Through Rates.


OK. The correct answer is Ad A by an astounding 419%! Whoah, right? So let’s look at each ad to see what’s driving this astonishing difference in performance.


The Losing Ad


Headline: The losing ad’s headline is keyword driven for “Baby Cradles,” so far so good.


And yet, this headline simply makes the claim that the company HAS baby cradles, rather than adding anything to indicate quality, savings, or kind of baby cradles. So in some ways, that represents a missed opportunity.


First Line of Copy: The losing ads first line of copy makes two unsubstantiated claims: 1) that the cradles are “wonderful” and 2) that the cradles are “on Sale.”


The Wonderful line lacks all credibility, but might be OK when going up against ads that make no claim on quality whatsoever. But when competing against an ad making a more verified claim, it’ll lose out.


As for “Sale” pricing, this remains to be seen, especially in terms of whether the price savings will more than make up for shipping charges on an item as big as a cradle.


Second Line of Copy: The losing ads second line of copy continues the first line’s use of unsubstantiated claims by citing the availability of “Top Brands” and “Great Prices.” Neither claim will be accepted by a prospective buyer/searcher, rendering this type of copy useless, except when competing against equally unsubstantiated and unemotional copy.


Displayed URL: This ad displays an attached “Baby” to the base URL, which is good, because it’s related to “Cradles,” but why not just put “Cradles” itself?


The Winning Ad


Headline: The winning ad’s headline not only uses the Baby Cradle search term, but immediately indicates that they are “On Sale.” Since baby cradles are available at most local stores, including Wal-Mart and Target, most people looking for cradles on line will be either looking for discounted prices OR luxury selection not available locally.


In other words, this is a much better headline than the losing ad’s.


First Line of Copy: The first line of copy makes an unsubstantiated claim, but mixes it with a concrete and substantiated adjective: “Stylish Wooden Cradles.” The “Stylish” is subjective and unsubstantiated, but the “Wooden” ads credence to the stylish part, and ads a sensory detail.


Also, the “In stock” lends credence to the store itself by indicating that the online store isn’t just a drop-shipper of other’s goods, and instead actually has the items in stock and ready to ship.


Again, this line of body copy is much better than the losing ad’s.


Second Line of Copy: This is where the winning ad REALLY seals in the win by providing a deal sweetener that objectively answer real buying concerns on the part of the searcher/shopper. “Free Shipping” answers the question, “will the prices be low enough to justify paying for shipping?” Answer: yes, because shipping is free.


Whereas the other elements of the ad would provide for a solid win, this is the difference that creates the gigantic performance difference evidenced by a 419% increase in CTR.


Displayed URL: Obviously, putting “Cradles” in the URL for an ad targeted at people searching for “Cradles” just makes sense. Another advantage for the winning ad.


In Conclusion


I’ve often said that seemingly small differences in ads can create large psychological differences in how those ads are perceived by searchers, and therefore yield equally large differences in performance. And this is true.


But when you have these sort of advantageous differences on every line coupled with one large, very important difference, now you’re taking the performance improvement to a whole new level. And 419% increase in CTR definitely qualifies as a “whole new level.”


But squeezing maximum performance out of every element of your PPC Ad isn’t something that’s done casually, as a collateral duty. It’s something that requires a professional (or at least experienced) ad writer along with a bit of testing.


And that’s exactly what BoostCTR is in the business of providing for your PPC improvement efforts…