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Posts Tagged ‘Hunch’

Lightning and The Lightning Bug

Monday, April 15th, 2013

 

“The difference between the almost right word and the right word is really a large matter — it’s the difference between the lightning bug and the lightning.” — Mark Twain.


That quote explains everything you really need to know about this contest:




Why do I say that?


Because the difference in performance between these two ads — representing a boost of 63% in Click-Through Rates — comes down to nothing but a few choice words, as there really is no difference between he offerings. Here’s specifically what I mean:


  • The writer of the winning ad focused on kids clothing rather than clothing in general — mostly out of a hunch that adults don’t usually search for ladybug-themed clothing for themselves. So what’s the difference between “Ladybug Kids’ Clothes” and “Ladybug T-shirts”? A much better match-up between searcher motivation and ad — leading to a 63% increase in response rate.
  • What’s the difference between “Ladybug Design Clothing” and “Ladybug T-Shirts”? Well, the first sounds a whole lot nicer and higher quality than the second phrase, doesn’t it?
  • And aren’t “Adorable” and “Cute” exactly the right descriptions for what moms are looking for when shopping for little kids clothing? Notice that the winning ad uses those words, while the losing ad doesn’t.


So what’s the tip you can take away from this and use on your own ads?


The right words (as opposed to almost right words) almost always come from the customers themselves. They’re the words THEY would use to describe what they’re looking and hoping for.


Sure, some of those customer-words get typed into the search engines — and those are obviously super important. But not all of them become search terms and these non Keyword customer terms and including them in your PPC copy can significantly boost performance.


And that’s this week’s Tip From The Boosters.


 



Weekly PPC Roundup – Longer Days Edition

Sunday, January 27th, 2013

 

Happy Sunday to you!  Hope you are having a wonderful weekend and are noticing the days getting longer too.  Welcome to this week’s edition of the best PPC news of the week.

 

Starting with some really good news about non-brand keywords from Google…

 

If you’ve always had a hunch that your non-brand search campaigns are working better than your reporting shows, there’s good news that validates this. A case study from Google shows how lastminute.com conducted a randomized experiment to see  if  ‘Last Click’ based tracking underestimates the true value of non-brand search advertising.  “The results of the experiment indicate that the overall effectiveness of the non-brand search advertising is 43% greater  than the estimate generated by lastminute.com’s standard online tracking system.”  You can read the whole case study here.

 

On a similar note, have you used Search Funnels to help better attribute conversions?  Here’s a quick primer on how they work.

 

And, here’s more information on a similar topic:   Multi-Channel Funnels in Google Analytics reports show what channels customers interacted with during the 30 days before conversion or purchase.  Check it out here.

 

Now, from Bing Ads……

 

Bing recently launched two new features.  First, is Inline Editorial Appeals where you can appeal all of the rejected items in one click and view appealed items by category and appeal by category.  Second, is an improved Keyword Tool that that lets you apply new filters to your keyword research, including:

  • Devices
  • Brand Names
  • Max # Suggestions

 

In the article PPC Manager Advice on How To Use Bing Ads to Leverage Your Business, a PPC manager gives some solid advice on setting up and managing Bing Ads accounts. He also calls out the nugget: “People searching on the Bing Ads network are typically more affluent, spend more money online (21.5% more to be exact) and make easier spending decisions online.”

 

Finally, from Bing Ads Blog this week, an article that has nothing to do with PPC titled:  10 Marketing Tips That Don’t Cost a Penny! Enjoy!

 

And, from elsewhere on the world wide webs……

 

Search Engine Land alerts us that “the cost-per-click across Google’s advertising business — increased approximately 2% in the fourth quarter, as compared to the third quarter, after several consecutive quarters of decline.”
In PLAs are Here to Stay: A Few Tips on How to Take Advantage from Search Engine Watch, we learn that “marketers weren’t taking away from their SEM budgets to support PLA’s” and that a lot of spend on PLAs was largely incremental spend.  What do you think?

 

Finally, from Search Engine Journal: 7 eCommerce SEO Tips for 2013 gives us some ideas to get our websites in optimal shape for paid AND organic search traffic.

 

That’s it for this week, friends!  Stay warm and enjoy the last few hours of your weekend.

 

 

 



Testing Rules and Opinion Drools

Monday, July 23rd, 2012

 

The title of this post comes from an oft-repeated truism among Conversion Rate Optimization professionals: “testing rules and opinion drools,” or in the words of Google’s Avinash Kaushic: don’t rely on the “HiPPO” (aka, Highest Paid Person’s Opinion) when you can quickly and easily run a split test to get results you can take to the bank.


It’s a lesson that’s I am frequently reminded of while reviewing BoostCTR test results.


Of course there are clear patterns and principles at work, clearly visible when looking at hundreds or even scores of tests — principles that any ad writer is well advised to make use of, and that we try to relate in the “Tips from the Boosters” column.


But when looking at the optimization of any one campaign that has multiple iterations of split tests for review, one also finds insights revealed in the test results that couldn’t have been arrived at through theory alone.


Given multiple possible appeals or persuasive strategies, many of them seemingly equally plausible or convincing, which one, or which combination, will work better? Only a fool would simply guess at this when he has the option to test. And given multiple ways to phrase an appeal, which words and imagery will prove most powerfully persuasive?


For example, in the online dating industry, do people respond more favorably to the idea of psychology and preference-survey-assisted matchmaking? Or to the idea of access to a community of demographically-similar matches? Or to some combination of the two? And which demographic signifiers matter most?


You could guess based on an intuitive hunch, or you could test. Here’s what the tests look like:






So what wins out?


Apparently, access to a community of demographically-similar prospective dates wins out over match-making. And age/maturity/values wins out over socio-economic status or “affluence.”


Now maybe you’re thinking that you could’ve guessed that. And maybe, in this case, you would have. But would you have nearly the confidence in it that you would after seeing these test results and knowing that the winning ads more than doubled CTR?


Also, do you think your intuition would hold up over multiple campaigns? If you do, you’re fooling yourself.


And that’s the point: testing rules — because it provides results you can build on — and opinion drools.


Now, that’s a “Tip from the Boosters” to beat all the others!


 



PPC Ad Text Win of the Week – 104% Improvement for Anti-Twilight Gifts

Tuesday, January 25th, 2011

 

Once again, “cashcow” has pulled out a big win, this time for BoostCTR client CafePress.

 

Just compare this week’s winning ad to the original ad and I’ll bet you’ll quickly be able to tell why it won by a massive 104%.

 

BoostCTR Win of the Week - January 25, 2011

 

At first glance, much of the new ad is the same as the old ad. The headline is essentially the same, and the third line is identical.

 

I do think the hyphen in the phrase “Anti-Twilight” brings some clarity to the ad. But the real reason the new ad won by such a large margin was… (more…)

 



PPC Ad Text Win of the Week – 94% Improvement for Hunch

Tuesday, December 14th, 2010

 

NOTE: As we announced yesterday we’ll be becoming more active here on the blog. The following post is the first in a series of weekly installments reviewing the highest percent increase amongst BoostCTR writers on the Boost platform. Each week we’ll not only show the best percent increase, we’ll also dissect and analyze why the winning ad actually won, providing readers with a series of real-life examples of what works, what works better, and why when it comes to ad text optimization.

 

During the past week, BoostCTR writer “wordisborn” was optimizing for Boost CTR client Hunch, a personalized recommendation that helps users answer questions like “what should I eat for dinner?” and find things like the best women’s hipster clothing. One of wordisborn’s ads got one of the biggest wins with a 94% improvement over Hunch’s control ad for popular digital cameras.

 

You can see the new champion on the left and the old control on the right:

 
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