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Posts Tagged ‘URL’

The Power of Internal Consistency

Friday, March 29th, 2013

 

When analyzing PPC Ads, it helps to break them down into their component parts: headline, first and second lines of body copy, and URL, being the major structural components, with things like offers, claims, deal sweeteners, and calls-to-action (CTA) being some of the functional components contained within them.


But when a searcher scans a PPC ad, she doesn’t look at individual components, she sees the whole ad and gets her gut-level impression of “click” or “not what I’m looking for” from that overall, split-second gestalt.


What this means from ad writers is that how the elements interact with each other is just as important as how the different structural and functional elements work on their own. And that’s exactly the dynamic involved in today’s Win of the Week:



Both ads have roughly the same structural and functional components, though the two ads swap the order of their 1st and 2nd lines of body copy, with Ad A starting with the CTA and then stating the benefit, and Ad B starting with the benefit and then moving to the CTA.


But which ad has the better overal coherence and internal consistency?


Well, Ad A won the competition with an astounding 481% increase in Click-Though-Rate. Oh, and Ad A also has the better internal consistency and gestalt from line-to-line. Here’s why:


    1. The “How to” in the headline promises the delivery of instructional material or information vs. the “Qualify Your Leads” of the losing ad which could promise the delivery of a service or lead sorting software product or something other than how-to-type info.
    2. The “Step by Step” description of the guide delivers on the “How to” promise of the headline vs. the “Better Identify Quality Leads” of the losing ad which still leaves people guessing about what exactly is being offered.
    3. The “Learn How to Uncover Best Leads” both reiterates the promises of the headline and first line of copy, while also strengthening them, because uncovering leads implies the ability to see through distracting or misleading “camouflage” rather than simply sorting through obvious or easily identified leads. Compare this to the losing ad which only clarifies exactly what is on offer in the last line and sticks with language that implies a sorting function rather than a proces of discernment.


    So Internal Consistency matters in PPC Ads, just as it does in most other areas of advertising, marketing, and, life in general.


     



Win of the Week – Add Some Psychology to Those Keywords

Thursday, June 21st, 2012

 

Can you guess which ad won?



So, before revealing which ad won, let me just point out the ways in which they are similar, simply because the similarities are compelling for those that subscribe to a “Keywords & Deals” mentality:

  • Both items have the same, keyword-rich headline
  • Both repeat the keyword phrase “John Deer Party Supplies” once within the body copy
  • Neither ad offers up any “deal sweeteners” such as free shipping or discounts


What you WILL find as the key differentiator is the use of psychologically meaningful terms within the body copy and URL of the winning ad.


Does that give away the answer? Yeah, it’s Ad B that increased CTR by 189% So let’s look at those psychologically meaningful terms


Comparing The 1st Line of Body Copy


In comparison to the losing ad, you’ll notice that the winning ad places the keyword phrase in the first line of body copy, rather than the second. It front-loads the part of greatest relevance to the reader, and that’s important.

But even when you compare the winning ad’s first line of body copy to the losing ad’s second line of body copy — even when you compare keyword-stuffed copy to keyword-stuffed copy, you can see that the wining ad also adds in the claim of “unique.” And while “unique” is unsubstantiated, it at least beckons the searcher to click through and see just how “unique” these John Deer party supplies are, which is more than the losing ad does.


Comparing The 2nd Line of Body Copy


This line is best compared with the losing ads first line of copy, so that we can directly compare non-keyword copy to non-keyword copy. So what we have is “Throw a Fun Tractor Birthday Party” versus “Celebrate in Style with Exclusive.”


What you immediately notice from this comparison is that the losing ads line is totally generic. That line of copy could be combined with ANY type of themed birthday party gift. Whereas the winning ad’s copy truly is unique to John Deer because it references “Tractors.” Tractors may not be a keyword, but it is psychologically associated with the keyword. When you think “John Deer” you think “John Deer Tractors.”


Moreover, the phrase “Throw a Fun Tractor Birthday Party” offers up a Benefit for the user. Why would anyone search for “John Deer Party Supplies” unless they were hoping to make their child’s birthday party an extra-special success? So the winning ad’s second line of copy really speaks to the heart of the prospective customer about what ultimately matters to her, which is always good copywriting practice.


Comparing Display URLs


What you’ll notice about the two ads’ displayed URLs is that the losing ad doesn’t modify the base URL at all, while the winning ad tacks on the “/Tractor-Party” in order to indicate that the ad is linked right to the advertised items. But the detail is important here, too, because “tractor-party” ties in with the second line of copy and the psychological motivations of the searcher. Nicely done.


The Takeaways


Yes, keywords are important. And, yes, deal sweeteners can also have a big impact, but searcher psychology is often-times more important than either factor. In fact, it’s not an overstatement to say that both keywords and deal sweeteners are only important to the extent that the positively intersect with and impact buyer psychology. Buyer psychology matters. That’s Takeaway #1.


Generic language will always sound generic, pretty much by definition. If you could do dynamic keyword insertion around your body copy, you’ve got some generic copy in your ad, and chances are that copy is underperforming. Never waste characters on generic copy. That’s Takeaway #2


Google allows you to alter the display URL for a reason. If you don’t do so, you’re passing up an opportunity to help reassure and persuade your prospective customer, and chances are that that non-customized URL is underperforming. Always tailor the URL to the search term and/or the buyer motivation. That’s takeaway#3.


And th-th-th-that’s all for this week folks!


 



Win of the Week – 70% Increase in CTR for MMA Training

Monday, February 6th, 2012

 

Take a look at the two ads below. If you lived in Baltimore and you wanted to start training in mixed martial arts (MMA), which ad do you think you’d click on?

 

PPC Ad #1

MMA - Ad #1
PPC Ad #2

MMA - Ad #2

 

The titles are completely different. The body copy is mostly different (the phrase “Professional Facility” is the same in both of them). And the URL is the same in both ads. Which one do you think outperformed the other?

 

Made your decision?

 

The winning ad is (more…)

 



Win of the Week – 89% Increase in CTR for CRM Software

Monday, November 7th, 2011

 

Take a look at the two ads below. If you were looking for CRM software (“CRM” stands for “Customer Relationship Management”), which ad would you click on? Which one jumps out to you? (If you’ve been following the Win of the Week column for very long, I’m willing to bet you can pick the winner.)

 

PPC Ad #1

CRM Software - Ad #1
PPC Ad #2

CRM Software - Ad #2

 

There is no difference in the URL. The only differences are in the title and body copy of the ad. Made your decision?

 

The winning ad is (more…)

 



New Format for Google Search Results?

Friday, July 15th, 2011

 

As I was doing some searches on Google today, I noticed an interesting change to the way search results are displayed. Do you notice what I noticed?

 

(more…)